Terms And Conditions

Becker Technologies, LLC
1117 Brazos Bluff Dr
China Spring, TX 76633
service@beckertech.org
909-241-9390

Description of Goods And Services

- Design, development, and implementation of customized software solutions tailored to meet specific business requirements.
- Creation and modification of software applications, including but not limited to web applications, mobile applications, desktop applications, and embedded systems.
- Integration of software systems and applications to ensure seamless operation and data flow.
- Provision of ongoing maintenance, updates, and support for custom software solutions.
- Development of APIs and other interfaces for integration with third-party systems and services.

Return Policy

We offer a 30-day return policy on all products, except for custom programming services. If you are not completely satisfied with your purchase, you may return the product within 30 days of the original purchase date for a refund or exchange, subject to the conditions outlined below.

Conditions for Returns

To be eligible for a return, the following conditions must be met:
- The product must be in its original condition, unused, and in the original packaging.
- All accessories, manuals, and other items included with the product must be returned.
- Proof of purchase, such as a receipt or order confirmation, must be provided.

Exclusions

The following items are not eligible for return:

- Custom programming services: Due to the personalized nature of custom programming services, all sales of custom programming are final and non-refundable.
- Products that have been used, damaged, or altered from their original condition.
- Products returned more than 30 days after the original purchase date.

Return Process

To initiate a return, please follow these steps:Contact our Customer Service team at service@beckertech.org to request a Return Merchandise Authorization (RMA) number.

- Carefully pack the product in its original packaging, including all accessories, manuals, and other items.
- Clearly write the RMA number on the outside of the package.
- Ship the package to the following address: Becker Technologies, LLC   1117 Brazos Bluff Drive.  China Spring, TX 76633

Please note that you are responsible for all return shipping costs. We recommend using a trackable shipping method to ensure the safe return of your product.

Refunds

Once we receive and inspect your returned product, we will process your refund within [number] business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your account statement, depending on your financial institution.
Refund and dispute policy

Terms and conditions of any promotions
N/A

Transaction currency
All sales are in US Dollars 

Security capabilities and policy for transmission of payment card details

To ensure the highest level of security, all credit card transactions made on our website or through our customer service are processed by a PCI DSS (Payment Card Industry Data Security Standard) compliant third-party payment processor. This compliance ensures that your credit card information is handled with the utmost security and in accordance with industry standards.

Data Privacy Policy

We are committed to protecting the privacy and security of our customers' personal information. This Data Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is protected.

Information We Collect
We collect various types of information to provide and improve our services, including:

Personal Information: 
Name, email address, phone number, mailing address, payment information, and other similar details provided by you.

Usage Information: 
Information about how you interact with our website, products, and services, including IP address, browser type, pages visited, and time spent on our site.

Cookies and Tracking Technologies: 
Data collected through cookies, web beacons, and other tracking technologies to enhance your experience on our website.

How We Use Your Information
We use the collected information for various purposes, including:Providing Services: To process orders, deliver products, provide customer support, and fulfill other requests.

Improving Our Services: 
To analyze and improve our website, products, and services based on user interactions and feedback.
Marketing and Communications: To send promotional materials, newsletters, and other communications, provided you have opted in to receive them.

Compliance and Legal Obligations: 
To comply with legal requirements, enforce our terms and conditions, and protect our rights and property.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: 
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under strict confidentiality agreements.

Legal Requirements: 
We may disclose your information when required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.

Business Transfers: 
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Your Rights
You have the right to:

Access: 
Request access to the personal information we hold about you.

Correction: 
Request corrections to any inaccurate or incomplete personal information.

Deletion: 
Request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out: 
Opt out of receiving marketing communications from us at any time.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

Changes to This Policy
We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us
If you have any questions or concerns about this Data Privacy Policy or our data practices, please contact us at:
Becker Technologies, LLC
1117 Brazos Bluff Dr.
China Spring, TX 76633
909-241-9390

Note: This Data Privacy Policy is subject to change without notice. Please review our website or contact our Customer Service team for the most up-to-date policy information.